Customer Experience of Buying Engagement Ring

Finding the right engagement ring for your partner can be a challenging and stressful experience. Not only are there hundreds of jewellers and thousands of rings to choose from, but there's a lot of pressure involved in choosing the perfect ring and getting the best value for your money. No one likes to get ripped off and everyone wants to feel good about their purchase. I was pulling my hair out trying to find the perfect ring for my partner. The first thing I did was try the local jewellery stores to get an idea of what to expect for pricing and to see if anything caught my eye. Although the service was good, the selection in store was limited and the price seemed very high. After asking a few friends who have been on this journey before, I was recommended to Goldenet Australia.

To understand more about diamonds and buying engagement rings online I started reading the wealth of knowledge in the Information Centre and FAQ. I contacted their customer support via Live chat and began talking with a representative about the style of ring I was interested in. I was advised to start off by looking at their wide selection of beautiful rings, all with 360° previews, and using the Design Your Ring setting to combine different bands, styles, ring settings and diamonds to see what ring I could have quoted within my budget. The customisation and variety available on the website immediately made the experience better than what i had at any of the retail jewellers i visited.

Goldenet then helped me find out my partner's ring size by sending me a free ring sizer and talked me through options for my budget. The pricing was very competitive and I felt like Goldenet saved me a lot of money, compared to the prices I saw at the local jewellers. They also have free shipping, lifetime warranty and a 30 day guarantee with hassle-free returns. I received expert advice and fantastic customer service from the beginning until the end. Goldenet are knowledgeable and extremely proficient with their service from the initial guidance in the decision process to the execution of the final product. They followed through with all expectations and answered any questions I had. I would recommend Goldenet to all my friends and family as they took all of the stress out of choosing an engagement ring, gave me the best deal and the best service.