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About Us
GoldeNet Australia is the leading online retailer of certified diamonds and fine jewellery in Australia. For over two decades our global enterprise is operating in the United States, in the Diamond District of New York City, the world’s largest consumer market for diamonds. From this strategic vantage point in the middle of where jewellery is made and where diamonds are cut and traded, GoldeNet Australia has the unprecedented ability to offer its customers a superior variety and quality of fine jewellery.
GoldeNet Australia’s philosophy is to offer customers extraordinary value on the largest inventory of certified diamonds and fine jewellery with the comfort, convenience and security of online shopping. By owning a manufacturing facility and selling directly online to the customer, GoldeNet Australia is able to cut out the middlemen and eliminate mark ups and sales hassles. The result is extraordinary value and exceptional knowledge passed directly from the manufacturer to the consumer. It’s a world class shopping experience in the convenience of your own home.
The GoldeNet Australia team has an extensive amount of expertise in selecting diamonds and guarantees their customers only genuine quality diamonds, gemstones, platinum, silver, and gold. A Gemological certificate accompanies all loose diamonds. All GoldeNet Australia products come with a satisfaction guarantee against manufacturer's defects.
In terms of rarity and staying power, diamonds have no peers. GoldeNet Australia's goal is to provide their customers with uniquely deserved service, a first class experience and superior products to reflect the luxury we sell.
Customer Service
The GoldeNet Australia Customer Service team is dedicated to providing you with the best possible information regarding the product, our policies, or any other question you may have. Customer Service can be reached Monday through Friday between the hours of 09:00AM and 06:00PM.
Order Information
Orders will be processed during business hours, 09:00AM to 06:30PM, Monday through Friday, excluding public holidays. Payment is due at check out on the website by the methods listed. Taxes, if applicable, will be added to your order.
Return Policy
Articles will be accepted for full refund or exchange within 30 days with their receipt and in the exact original condition upon which they were received. Each item must be without any physical alteration. Certificates and or appraisals must accompany the return. Please contact customer service to arrange for such returns.
Satisfaction Guarantee
GoldeNet Australia guarantees that all products will be delivered free of manufacturer's defects. If your item is found to be defective upon receipt, it will be replaced at no charge to you. Contact GoldeNet Australia Customer Service with any inquiries.